FAQ
Questions, answered
Answers about Selectvia catalogues, supported marketplaces, sharing on Instagram and QR codes, analytics, pricing, payments and refunds.
Getting started
What is a Selectvia catalogue?
It's a single, branded page (selectvia.com/your-brand) that showcases all your products with links to every marketplace you sell on. Shoppers pick their favourite app and buy there.
How is Selectvia different from a link-in-bio tool?
Link-in-bio tools list URLs; Selectvia lists products. Each product appears once, with its photo, price and story, and one Buy button that opens every store you sell it on. Ten products on four stores become ten products behind one link, instead of forty links.
Do I need a website or any code?
No. Claim your link, paste product URLs and share. Your catalogue is mobile-first, fast and SEO-friendly out of the box.
How long does it take to set up?
About five minutes. Claim your link, paste a few product URLs, and your catalogue is live and shareable straight away.
Who is Selectvia for?
Brands, resellers, creators and small businesses that sell the same products on more than one marketplace and want a single link for Instagram, WhatsApp, packaging and offline stores.
Marketplaces & products
Which marketplaces are supported?
Any store with a product page: Amazon, eBay, Etsy, Shopify and Walmart sites, plus Flipkart, Myntra, Meesho, Nykaa and more. Paste any product URL and we auto-fill the details.
Does Selectvia sell or ship my products?
No. Shoppers buy on the marketplace they choose, which handles payment, delivery and returns. Selectvia only shows your products and sends shoppers to the right store.
Are prices kept up to date?
Prices are fetched when you add a product and refreshed periodically from the marketplace. You can also edit them yourself. The marketplace price at checkout is always final.
Plans & billing
Is Selectvia free?
Yes. The Free plan is free forever and includes a branded catalogue link, up to 3 products, unlimited store links per product and a free QR code. No credit card is needed.
How much do Pro and Premium cost?
Pro costs ₹499 a month and Premium ₹999 a month. Paying yearly costs 10× the monthly price, so you get two months free.
Which payment methods can I use?
Payments run through Razorpay, so you can pay with UPI, debit and credit cards, net banking and supported wallets. Renewals use UPI AutoPay or a card mandate.
Can I get a refund?
Your first paid purchase can be refunded in full within 7 days, and duplicate or incorrect charges are always refunded. See the Refund & Cancellation Policy for details.
Can I cancel anytime?
Yes. Paid plans renew automatically and you can turn off autopay from Billing at any time. Your plan stays active until the period ends.
Still have a question? Email support@selectvia.com or contact us.